Your website answers, day and night. Every customer taken in.
An assistant on your website that answers only from your own pages and documents, helps visitors find what they came for, and takes in every customer who needs a person, with their question and how to reach them, by email and in your Leadin dashboard.
Your main solution from $397 a month plus tax, or an add-on to Customer Intake or Front Desk from $97 a month plus tax.
For every business whose customers start on the website.
Stores
Product questions, delivery and pickup, store hours and policies, answered from your own pages. Suggestions of what goes together come only from your own catalog.
Service companies
The visitor who would have called: what you do, where you work, and a request taken properly, with a chat card in your hands.
Anyone whose customers start online
If people find you on your website first, the web chat is the front desk they meet first.
Set up once. It learns from what you already publish.
One line of code
You, or whoever runs your website, place one line of code on your site. We give you the design and step-by-step instructions; we never need access to your website.
Your own information
It reads the website pages and documents you choose, and your site is refreshed daily. It adds no facts of its own.
Answers in seconds
Visitors get a straight answer. When something isn't in your information, it says so and offers to pass the question on.
A chat card for your team
Every visitor who shares a request and contact details reaches you as a chat card, by email and in your dashboard.
Your website is already open all night.
Now it can answer. Billing starts the day your number or web chat goes live.
On its own, on any plan.
Core, Growth or Pro, counted as inquiries handled. Phone-line counts don't apply. Billing starts the day your number or web chat goes live.
Next to your phone.
Add it to Customer Intake or Front Desk: $147 a month plus tax on Core, $97 on Growth and Pro, with no setup fee. Your website and your phone share one plan and one dashboard.
What it doesn't do, on purpose.
It doesn't take orders, returns or refunds, accept payments, open customer accounts, make bookings, or quote prices you haven't published. It never gives sizing, safety, engineering or other professional advice; those questions go to your team as a chat card.
It never texts anyone. Chatting on your website doesn't sign a visitor up for text messages.
Your visitors' privacy.
It collects only what a visitor types and what it needs to run, like the page it was opened on. It sets no advertising or tracking cookies, and chats are stored as your data.
You add one line to your website's privacy notice saying chats are handled by Leadin as your service provider. We'll give you the wording.
Let your website take in every customer.
Tell us your website address and we'll show you what it would answer.
Lead saved, not lost.