For Growing Owner-Operated Trades

How do you know every customer got taken care of?

You don't. Nobody calls back to say they couldn't get through — they just hire someone else, and it never reaches you. That isn't a phone problem. It's a customer experience problem, and it's costing you jobs you'll never know existed.

Choose your trade

Enrolling
🔧
Plumbing
Every call triaged the same way. Every customer taken care of.
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❄️
HVAC
Every call triaged the same way. Every customer taken care of.
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Electrical
Every call triaged the same way. Every customer taken care of.
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🏠
Roofing
Every call triaged the same way. Every customer taken care of.
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85%
never call back — and never tell you why
78%
hire whoever responds to them first
30%
of trade calls arrive outside business hours
24/7
every call triaged with the same judgment
Who This Is For

Growing owner-operated trade companies.

Plumbing, HVAC, electrical, roofing — where the owner still answers the phone, and growth is making that harder every single month.

Leadin was built by someone with 28 years improving customer experience and operational efficiency for global technology companies serving the most demanding customers in the world.

The market is flooded with AI that answers calls. What it cannot copy is judgment — knowing what turns a vague call into a job a company can walk into prepared. That judgment is built into every call Leadin touches.

The Difference

The whole market is solving the wrong half of the problem.

Everyone Else

Built to solve for you.

Catch the call. Log it. Summarize it. Book it. Every tool in this market is designed to reduce what the business has to do — and that is where it stops.

The person who called — standing in water, in the dark, with something coming through the ceiling — was never who the product was designed for.

Leadin

Built to solve for both sides of the call.

The customer who needs help — and the company trying to be there for them.

For your customer: engaged in seconds, and they know somebody has them. Not a voicemail beep. A real response, while it still matters to them.

For your company: every call triaged with the same judgment, the tenth of the day handled as carefully as the first. You arrive with the right information already in hand — so the job moves faster and nobody disappears.

That's not a better version of what's out there. It's a different thing entirely.

What You Actually Get

The software is the smallest part of it.

Anyone can build something that texts a customer back. What they cannot hand you is the operating structure to survive your own growth — or the judgment for what a customer actually needs before you are standing in front of them.

01
The system that handles every call

Every call captured, triaged, and qualified with the same judgment — busy line, after hours, weekends, or a surge of calls all at once. The customer is engaged in seconds and knows somebody has them. Strategic follow-up sharpens the details before the job reaches you, so you arrive already knowing what's wrong and what to expect. Faster turnaround, fewer second trips. If it's an emergency, it reaches your phone immediately.

02
The operational structure to grow into

The way you run today is holding. Growth is what breaks it. The process that works with three trucks quietly falls apart at eight, and most owners don't see it until it already has. Leadin reviews how work actually moves through your company and rebuilds the process so it holds as you scale — instead of cracking under the weight of your own success.

03
Training built for enterprise, delivered to your team

The same customer experience and operational discipline used inside global technology companies serving the most demanding customers on earth — brought to the people answering your phones. Not a PDF. Not a webinar. Real enablement, backed by 28 years of doing exactly this at scale.

04
It lives inside the tools you already run

Job tickets push straight into ServiceTitan or Housecall Pro. No double entry, no extra tab, no asking your team to learn another system. The customer experience layer sits inside the way you already work — not beside it.

What It Changes

What actually changes in your business.

Nobody disappears anymore.

No lost lead. No caller who couldn't get through and quietly hired someone else. Every person who reaches out is engaged in seconds and knows somebody has them.

Every customer gets the same experience.

Not the experience they happen to get depending on how busy the day was. The same one — triaged with the same judgment, whether it's the first call of the morning or the fortieth on a Friday. Consistency is the whole point.

You arrive with the right information — and finish faster.

Every call is triaged and analyzed before it reaches you, and follow-up sharpens the details. You show up already knowing what's wrong, how urgent it is, and what to expect. No diagnostic trip. No second visit for the part you didn't know you needed. Jobs turn faster because the work starts the moment you arrive.

The way you operate holds as you grow.

The process that works today is the one that breaks at scale. Leadin rebuilds it so the customer experience scales with the business instead of collapsing under it.

The Cost of Silence

What are the customers who disappeared costing you?

Not one of them told you they were leaving. That's the whole problem. Move the numbers to match your business.

30
$520
40%
Disappearing every month
$6,240
$74,880 a year — from people who never told you they left.
At $397/month, Leadin covers itself if it keeps just 1 job a month that would otherwise have vanished.
Works With Your Stack

You don't have to change how you work.

Leadin works standalone — job tickets land in Slack out of the box. For companies running ServiceTitan or Housecall Pro, a direct integration is available and ready to activate. Everything flows into the system you already use.

ServiceTitan + Housecall Pro — ready to integrate
Pricing

Standard is $987. Founding Members stay at $397.

Not for a year. Not an introductory rate. Permanently — for as long as you stay with us. That's $7,080 a year, every year, for as long as you're a customer.

Standard
$987/mo

Full access to the platform. This is what Leadin costs.

  • Every call captured, triaged, and qualified
  • Emergencies pinged straight to your phone
  • A referenceable ticket for every single call
  • ServiceTitan / Housecall Pro integration
  • Standard support
Founding Member
Locked for life
$397/mo
🔒 Your rate never increases. Ever.

Leadin is early. We're onboarding our first companies now, and doing it deliberately — a small number, so we can build this around real businesses instead of guessing. Founding Members get the rate locked for life because they're taking a chance on us before we're a household name. That's worth something, and this is how we pay it back.

  • Every call captured, triaged, and qualified
  • Emergencies pinged straight to your phone
  • A referenceable ticket for every single call
  • Operational process review as you grow
  • Customer experience training for your team
  • ServiceTitan / Housecall Pro integration
  • Direct line to the founder — not a support queue
  • Your rate locked for life
Become a Founding Member →

Founding Member pricing is available while we onboard our first companies. Once we're at capacity, this rate closes — permanently.

🛡️

30-day money-back guarantee — both tiers. If Leadin isn't doing what we said it would, tell us and we refund you. No argument.

Founding Member Enrollment

Know that every customer got taken care of.

$397/month, locked for life. The rate closes when we reach capacity.

Become a Founding Member →
Or join the early access list

Founding rates, priority onboarding, and terms that won't be available once this window closes.

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