Slack Webhook Setup
Connect LeadIn to your Slack workspace so your team receives instant job cards when new leads come in.
What You'll Need
- Admin access to your Slack workspace
- A channel where you want job cards delivered (we recommend #dispatch or #leads)
Setup Steps
Open Slack App Directory
Go to your Slack workspace and click on your workspace name in the top left. Select Settings & administration → Manage apps.
Or visit directly: api.slack.com/apps
Create a New App
Click Create New App → From scratch.
Name it something like LeadIn Notifications and select your workspace.
Enable Incoming Webhooks
In your new app's settings, find Incoming Webhooks in the left sidebar. Toggle it On.
Add Webhook to Channel
Scroll down and click Add New Webhook to Workspace. Select the channel where you want job cards delivered (e.g., #dispatch).
Click Allow to authorize the connection.
Copy Your Webhook URL
You'll now see your webhook URL. Click Copy. It will look like this:
Send to LeadIn
Paste your webhook URL into the LeadIn onboarding form, or email it to us at hello@leadin.solutions.
What to Expect
When a caller reaches your LeadIn line, they'll receive an SMS conversation that collects their job details. Once complete, your Slack channel will receive a formatted job card with:
- Customer name and phone number
- Service address
- Job description and urgency
- Any photos the customer sent
- Preferred scheduling window